- Establish and organize Customer Service department working procedures.
- Train and develop Customer Service staff of technical protocol.
- Conduct strategies and execute support programs for Customers monthly, quarterly and specific periods of the year.
- Ability to read statistics, analyze all statuses of customers and deliver prompt consulting projects.
- Over 2 years in Customer Service management position.
- Fluent in English communication.
- Good analyzation and organization skills.
- Effective time-management and people-management skills.
- Good communication and speech delivering skills.
- Negotiable salary depending on experience.
- Full insurance under Labor Law.
- 13th month salary bonus.
- Monthly team building, and yearly company trip.