Grocery Assistant Service

During this pandemic period, bTaskee will help you with grocery shopping, so that you can stay inside your home or at work without having to line up and wait at crowded places such as the market or supermarket.

bTaskee’s grocery shopping assistance will receive your shopping list, picking only the best and freshest ones to deliver to you. And the process is especially simple. Delivery only takes an hour so you don’t even have to worry about missing your cooking plan.

You can book the shopping service today in 09 cities where bTaskee is present: Hanoi, Ho Chi Minh, Hai Phong, Da Nang, Nha Trang, Da Lat, Bien Hoa, Binh Duong and Can Tho.

Fast Execution

The booking process is simple and only takes 60 seconds on our app. This will help you fully enjoy our convenient service.

Transparent fee

Service price will be shown on the app before booking confirmation. You do not have to pay any extra fees.

Active Tasker Community

All bTaskers are available in every district of 09 major cities in Vietnam.

Assurance

Shopping service helps you save time effectively, without having to worry about going to stores or waiting for groceries to cook family meals.

Grocery Assistant Service with bTaskee

Service Fee

The fee shown on the application is the amount you need to pay.
Please check the total fee carefully when confirming the order.

Basic service fee

50.000 VNĐ

Service fee per kilometer

3.000 VNĐ

Minimum fee of an task (within 5km radius)

15.000 VNĐ

Regarding peak hours (before 8:00 and after 19:00), on Saturdays and Sundays, the service fee increases by 20%.
Fee is only for reference at the moment you place an order. Service fees may automatically be adjusted depending on the location, during peak hours and New Year holidays.

Frequently Asked Questions

1. What is bTaskee's Grocery Assistant Service?

bTaskee’s Grocery Assistant Service is a shopping and home delivery service for customers performed by our bTaskers.

2. What is Grocery Assistant on demand?

Grocery Assistant on demand is to buy goods on the list of items which was provided by customer. BTasker will buy at the location specified by the customer or at a location similar to the location specified by the customer (for example, customers want to buy pork at Vinmart on Nguyen Van A street, bTasker can also buy pork at Vinmart on Nguyen Van B street).

3. What are the benefits of Grocery Assistant Service?

Grocery Assistant Service definitely saves you time and keeps your safety, especially in times of the current n-Covid 19 epidemic. You do not need to spend a lot of time waiting in line for shopping (since many markets limit the number of people coming in and out, you have to wait for your turn). The act of limiting transport during this time is the best way to prevent SARS CoV-2 virus.

4. Is my service available if I am under quarantine due to n-Covid 19?

You can use the service normally if the delivery place has been confirmed with a consignee. However, you must make an online payment to bTaskee first.

5. Where does bTaskee provide Grocery Assistant Service?

bTaskee’s Grocery Assistant Service is available in Ho Chi Minh, Hanoi, Da Nang, Hai Phong, Nha Trang, Da Lat, Bien Hoa and Binh Duong.

6. Who are the taskers in charge of this Grocery Assistant Service?

Grocery Assistant Service is provided by our tasker community with many years of experience in housework. They have many occupational skills in selecting grocery.

7. Does bTaskee have a limit of task value?

Yes, the minimum task of bTaskee is 200,000 VND and not exceeding 500,000 VND.

8. What types of items can be purchased for this service ?

You can use the Service to household goods such as food and everyday necessities.

9. Can I add or change a task?

Yes, you can discuss directly with the tasker through the free calling and messaging feature directly on the bTaskee app. This option does not incur service charge.

10. Is the fresh food product guaranteed of quality assurance?

Regarding food items in supermarkets and stores that have an expiry date, bTasker commits to buy the product within the expiry range.
If the quality of the product further causes any problem within the expiry date, bTaskee will not take any related responsibility.

However, we will assist you in making complaints to shops and supermarkets. In this case, you need to provide complete information and purchase invoice. For items purchased at the market, we guarantee to buy following the best criteria of sanitation,freshness and safety.

11. Why does the total bill fee increase / decrease upon delivery?

The total expected amount on the application may vary from the actual invoice due to daily price fluctuations in the market or volume differences of the product. However, even if the expected purchase amount is adjusted, the service fee for that task will not be affected.