CUSTOMER COMMUNITY MANAGER

JOB DESCRIPTIONS

  • Strategy for developing the community including increasing number of members and engagement.
  • Devise and implement community communication initiatives in collaboration with other teams.
  • Monitor, report, and drive key community engagement performance metrics (e.g., reach, engagement, positive sentiments).
  • Measure, evaluate and report the results of the team’s work.

JOB REQUIREMENTS

  • Have over 3 years of experience in customer community management.
  • Solid knowledge of online communities and social media.
  • Ability to persuade, solve problems & handle situations.
  • Effective time management and people skills.
  • Good English communication and writing skills.
  • Have personal laptop.

BENEFITS

  • Salary negotiable depending on capability.
  • Full insurance under Labor Law.
  • 13th month salary bonus.
  • Monthly team-building and yearly company trip.

Apply Here

The application is currently deployed in Vietnam Thailand