Customer Service Executive – English language

JOB DESCRIPTION

  • Consult services,answer concerns of customer via phone, emaila and social media platforms (FB).
  • Receive complaints and feedback from customers. Submit to related departments for further solutions to deal with customers promptly and appropriately.
  • Monitor customer’s satisfaction level; figure out the main reasons and propose improvement solutions.
  • Complete all related Customer Service tasks assigned by seniors.

JOB REQUIREMENTS

  • Pleasant voice, delicate and attentive communication skills.
  • Passionate about supporting customers via phone.
  • Energetic, careful and high responsibility in work.
  • Fluent in English communication.
  • Abilitiy to persuade, handle and deal with difficult cases.
  • Have experience in Customer Service works.

BENEFITS

  • Salary over 10 million, negotiable depending on capability (10-15 million).
  • Review salary every 12 months.
  • Full insurance under Labor Law.
  • 13th month salary bonus.
  • Work in refreshing, active and passionate environment.
  • Monthly team-building and yearly company trip.
  • Free to create and develop personal strengths.

Working loccation : D1, Him Lam residential area, Tan Hung ward, District 7, HCMC

Apply Here

Contact us via email: hr@btaskee.com