Community Executive (Korean)
Job Overview:
bTaskee is looking for a Community Executive (Korean) to manage and grow our in-app community for international customers, with a strong focus on Korean customers. This role combines community management, content development, user engagement, and community growth, while leveraging user insights to enhance the Community experience and support customer acquisition through out-app channels.
Responsibilities and Duties:
As the role of Community Executive (Korean), you will be fully in charge for:
1. Manage & Grow In-app Community
Manage and develop the in-app Community for international customers, with a primary focus on the Korean market;
Monitor member behavior, needs, and feedback to improve engagement and community participation;
Develop activities and engagement mechanisms that encourage customers to participate, share, and contribute content;
Track Community performance metrics and recommend initiatives to improve overall effectiveness.
2. Develop Content & User Engagement
Develop content and topics aligned with the needs, behaviors, and preferences of Korean customers;
Create content themes and engagement activities to encourage UGC, discussions, and interactions within the Community;
Collaborate with Product and relevant teams to propose, implement, and optimize Community features and user experience;
Collect and analyze user insights to continuously improve Community content and activities.
3. Support Community Growth through Out-app Channels
Execute communication activities across external channels to increase Community awareness and attract new users;
Collaborate with Marketing and relevant teams to amplify Community content, activities, and value propositions;
Monitor the performance of out-app activities and recommend initiatives to improve user reach and conversion into the Community.
4. Perform other tasks as assigned by the Line Manager.
Qualifications and Skills:
Bachelor’s degree in Marketing, Communications, Business Administration, or a related field;
1-2 years of experience in Community, Content, Social Media, Digital Marketing, or similar roles;
Experience managing online communities or groups, preferably in-app communities or international customer communities;
Strong content development skills with the ability to create engaging topics and activities that drive user engagement and UGC;
Ability to analyze user behavior, identify insights, and translate them into relevant content and community initiatives;
Strong communication, coordination, and problem-solving skills;
Fluent in Korean, TOPIK Level 3 or above;
Proactive, creative, responsible, and able to collaborate effectively across teams;
Have a personal laptop.
At bTaskee, we don’t just work – we thrive with top-notch benefits!
Competitive Salary – Rewarded based on your experience and skills;
KPI-Based Salary – Earn what you deserve through your contributions;
13th-Month Bonus – Rewarded based on both your performance and the company’s success;
Annual Performance Review – Unlock growth opportunities every year;
BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
Comprehensive Healthcare – Regular check-ups & a premium health package;
Premium Healthcare - Exclusive top-tier health insurance for your well-being;
SHUI Compliance – Contributions aligned with legal regulations;
Generous Leave Policy – Enjoy 12–16 annual leave days per year;
Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
Engaging Workplace – Activities & exciting team-building events;
Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care.
🚀Join us and thrive in a workplace that values both your growth and well-being!
Working Schedule: Monday to Friday - 09:00 AM to 06:00 PM
Working Location: HQ Tower - 201 Tran Nao, An Khanh Ward, Thu Duc City, HCMC