bCare - Patient Care
Caring for Someone You Love Is Never Easy
You can't always be there
Finding the right caregiver takes time
Clear pricing helps families plan ahead
Why Families Feel Supported with bCare Patient Care
Know who's providing care
Training developed in partnership with a leading medical university
Care that begins with understanding
Listening beyond words
Reassurance, even when you can't be there
Trust is built over time
Clear pricing from the start
6 Qualities That Define Every bCare Caregiver
Experienced
Attentive
Compassionate
Proactive
Respectful
Responsible
Three Care Options with bCare Patient Care
Live-in Care
Flexible (Session / Day) Care
Monthly Care
Two Care Plans from bCare Patient Care
Core Health Support
Essential Health Care: Reliable, steady, and professional care for your family.
Supports recovery and helps reduce health risks for your loved one.
Suitable for:
- Patients who need regular health check-ins
- Patients recovering after treatment
- Seniors who need part-time support
What’s included:
- Monitoring & updates
- Check basic vital signs (blood pressure, heart rate, temperature, etc.)
- Update care notes and send daily health updates to family via the app
- Physical care
- Assist with safe movement and mobility (as advised by a doctor)
- Help with personal hygiene, repositioning, and pressure sore prevention
- Tube feeding support (note: caregivers do not replace the tube)
- Light relaxation massage (neck, shoulders, arms, legs)
- Health & safety support
- Medication reminders as prescribed (right time, right dose)
- Assist with hospital visits or tests (when care is at the hospital)
- Basic emergency handling (on-site first aid and contacting emergency services)
Note
Please note that bTaskee focuses on supportive care. Our caregivers do not perform advanced medical procedures such as:
- Caregivers will NOT do the following:
- Skip daily vital-sign updates for the patient.
- Change medications, timing, or dosage without approval.
- Perform injections, IV drips, or infusions (only available with licensed, practicing nurses).
- Clean/change dressings for complex wounds or ulcers without guidance or consent from the family/patient.
- Provide poor hygiene care that leaves odors or isn’t properly clean.
- Leave urine/waste overnight, or leave pads/diapers overflowing or smelly.
- Create meal plans or prepare food without approval from the family/patient.
- Replace feeding tubes (NG tube) or urinary catheters.
- Reposition a senior/patient in an incorrect posture.
bCare Patient Care Pricing
Flexible (Session/Day) Care
02 hours
From 220,000 VND
Live-in Care (24/7)
Total amount 5 days
From 4,200,000 VND
Monthly Care
Choose work package and service duration
From 1,320,000 VND
Please note:
- The prices shown apply to Ho Chi Minh City and are current at the time of publication. Pricing may vary depending on your location, peak hours, and public holidays.
- Monthly care plans are calculated based on a 31-day month. For shorter months, the total price will be adjusted according to the number of days.
- Promotional offers may be available through the bTaskee app. Download the app or contact our Customer Support team at 1900 636 736 for the latest pricing and current promotions.
How to book Patient Care Services on app bTaskee
Select Patient Care Services
Choose the "Patient Care" icon to select the service
Choose Work Package
Select Time and Job Details
Confirm and Pay
Frequently Asked Questions About bCare Patient Care
1. Will hiring a caregiver replace my role as a family member?
Not at all. Many families feel unsure about asking for help at first. Choosing a caregiver simply means your loved one has someone there when you can't be. You remain involved in every decision, while the caregiver helps provide consistent day-to-day support.
2. How is a bCare caregiver different from a nurse?
They have different roles. Nurses provide clinical care and medical procedures under a doctor's direction. bCare caregivers focus on everyday support, basic health monitoring, and helping people recover comfortably at home or in the hospital.
3. How do I know the caregiver is the right fit?
Before confirming your booking, you can review the caregiver's profile, qualifications, and experience in the bTaskee app. If you'd like, you can also speak with them beforehand to discuss your loved one's needs and daily routine.
4. Can I request a different caregiver?
Of course. Every person has different needs, routines, and personalities. If you feel another caregiver would be a better fit, simply let us know through the app and we'll help arrange a replacement.
5. What if my caregiver can't continue providing care?
If something unexpected happens, our team will keep you informed and work to arrange another suitable caregiver as quickly as possible, helping minimise interruptions to your loved one's care.
6. How can I stay updated if I can't be there?
Before care begins, you can share important information such as medication schedules, meal preferences, or daily routines. During each visit, updates are available through the bTaskee app, so you can stay informed wherever you are.
7. What if my loved one's care needs change?
Care is always provided according to the plan agreed with your family. If your loved one's condition changes, the caregiver will discuss any adjustments with you before making changes to the care plan.
8. What happens if there's an emergency during a care visit?
Your loved one's safety always comes first. If an unexpected situation arises, the caregiver will respond appropriately and contact both your family and the bCare team so the right support can be arranged as quickly as possible.
Let's join bCare by bTaskee...
...continue writing the story of a peaceful and sharing life!